1-Year Certificate in Hotel Management (Room Division)
Develop your skills in hospitality with real-world practice and global career opportunities.
Your First Step into the Hospitality World
Start your career in hotel operations with a focus on front office, guest services, and room division management.
The program offers intensive, practical training in the core areas of front office, housekeeping, reservations, and guest services. Students learn the essential operational and communication skills required to deliver exceptional guest experiences in hotels, resorts, and serviced residences.
The curriculum focuses on both technical proficiency and professional conduct — including front desk systems, room management, concierge service, and customer relations. Student also receive instruction in hospitality English, grooming, and teamwork to prepare for real industry environments.
Through hands-on practice and an internship placement at leading hotels, students build confidence and job readiness for entry-level and supervisory positions in room division departments.
The program serves as a fast-track pathway to employment for those who wish to start their hospitality careers immediately or continue their studies toward higher-level qualifications in hotel management.
Curriculum
Hotel General
- Introduction to Hotel Management
- English Communication & Business
- Psychology & Professional Ethic
- Occupational Health and Safety in Hotel and Tourism
Fundamental Skill
- Front Office (Fundamental, Intermediate, Advance)
- Housekeeping (Fundamental, Intermediate, Advance)
After you graduate with this degree
Your journey at ITIM prepares you to lead in hospitality, business, and beyond.
Further education
• 2-Year Diploma Program in Hotel and Tourism Management
Career possibilities
• Front Desk Agent / Receptionist
• Reservation Agent / Call Center Officer
• Guest Relations Officer / Concierge
• Bell Captain / Lobby Host
• Housekeeping Attendant / Room Inspector
• Public Area Supervisor / Laundry Coordinator
• Night Auditor / Front Office Cashier
Employer possibilities
• International Hotels & Resorts:
Marriott, IHG, Hilton, Accor, Centara, Banyan Tree, Hyatt, Shangri-La, ONYX Hospitality, Chatrium
• Serviced Apartments & Boutique Hotels:
Somerset, Fraser Suites, Adelphi, 137 Pillars Suites & Residences
• Airport & Travel Sector:
Suvarnabhumi Airport VIP Lounge, Bangkok Airways, Thai Smile Ground Service, Limousine and Concierge Services
